In today’s world, security has become a top priority for businesses, venues, and communities alike. With this growing demand, security personnel are needed more than ever—and a nationally recognised qualification can open the door to exciting career opportunities. One of the most direct and respected routes into the industry is through the CPP20218 Certificate II in Security Operations.
Whether you're just starting your career or looking for a fresh direction, ACOFE—a trusted name in vocational training—offers the guidance, support, and expertise to help you succeed in this essential field.
What Is the CPP20218 Certificate II in Security Operations?
The CPP20218 Certificate II in Security Operations is the entry-level qualification required to work as a licensed security officer in Australia. It is designed for individuals who wish to become crowd controllers, static guards, or mobile patrol officers, among other frontline security roles.
This nationally recognised course provides the practical skills and theoretical knowledge needed to deal with real-world security scenarios. It covers core topics such as:
Monitoring and controlling access and exit points
Protecting clients and property
Responding to security risk situations
Using communication systems effectively
Managing conflict and reporting incidents accurately
Successful completion of this course is also one of the key steps to obtaining a security licence in most Australian states and territories.
Who Should Consider This Qualification?
The CPP20218 Certificate II in Security Operations is suitable for a wide range of people. Whether you're leaving school, changing careers, or seeking more stable employment, the course offers valuable training that is both accessible and practical.
It is ideal for:
Job seekers aiming to break into the security industry
Individuals looking for flexible work, including night shifts and part-time roles
Those interested in protecting people, property, and assets
People who thrive in dynamic environments and enjoy working with the public
There are some minimum requirements for enrolment, such as being over 18 years of age and having basic English literacy and communication skills. A clear police check is also typically required for licensing.
What to Expect During the Course
Most students complete the CPP20218 Certificate II in Security Operations in just a few weeks. The course is often delivered through a combination of classroom learning and practical simulations, ensuring you’re well-prepared for the realities of the job.
Depending on the training provider, the schedule can be full-time, part-time, or even blended (online theory with in-person practical sessions). ACOFE, for example, offers flexible training options with experienced trainers who have real-world knowledge of the security field. Their supportive learning environment helps students feel confident and job-ready upon graduation.
The Benefits of Holding a Security Operations Certificate
One of the key advantages of earning the CPP20218 Certificate II in Security Operations is the immediate employability it offers. Security professionals are needed across a wide range of industries, including:
Events and entertainment
Retail and shopping centres
Construction and industrial sites
Corporate offices and government facilities
Hospitals, schools, and transport hubs
With the certificate and appropriate licensing, you could start working shortly after completing your training. Many positions offer excellent flexibility, with both full-time and part-time roles available to suit your lifestyle.
This qualification can also be a stepping stone to further opportunities. After gaining experience, many security officers move on to supervisory or specialist roles, such as crowd control management, bodyguard services, or CCTV operations.
