You must have noticed that QuickBooks is prone to certain errors that occur while attempting to download QuickBooks or a payroll update. QuickBooks payroll error 15102 mainly occurs due to internet connection issues with the system you are using, or it might be due to a lack of admin rights needed for downloading the software. It is affected by different factors and is received with an error message stating: Error 15102: Failed to reset update. In this blog, we have discussed all the triggering points for this error, along with their solutions. To resolve it, stay with this blog to the end.

Here, you are given every detail about the error code that is preventing you from updating QuickBooks or payroll. If you don’t want to solve it alone, dial 1–855–542–9309 to connect with our professionals.

What Leads to QuickBooks Payroll Error 15102

• Because the shared Download drive wasn't mapped accurately.
• You may get this error due to a missing file or component that is important for payroll updates.
• Due to damaged Windows files.
• You are unable to update QuickBooks due to the restrictive settings of the firewall that block the update.
• Disabled QuickBooks File Copy Service (FCS) may lead to this error.
• This error is triggered due to the inability to verify digital signatures.

Optimal Solutions to Rectify QuickBooks Payroll Error 15102

Here, you have been given some solutions that are proven effective to solve error 15102 in QuickBooks desktop. See how it’s done:

Solution 1:  Using QuickBooks Tool Hub to run the Quick Fix My Program

1. The very first step is to click Program Problems in the QuickBooks Tools Hub.
2. Later, choose Quick Fix My Program.
3. Now, reopen QuickBooks and your company file.
4. Finally, try to download the latest QuickBooks Desktop product updates or the latest payroll tax table update again.

Follow the steps below if the error still persists:

1. To begin, shut down QuickBooks Desktop.
2. Here, you must head to C:\ProgramData\Intuit\QuickBooks XX\Components. XX is nothing but the QuickBooks version.
3. After that, right-click Components and choose Delete.
4. Now, launch the QuickBooks Desktop and move to the Help option.
5. Choose Update QuickBooks Desktop and then click Update Now.
6. Later, you need to tick the Reset Update checkbox.
7. In this step, you have to click Get Updates. Close and reopen QuickBooks Desktop when the download is finished.
8. Traverse to Help and choose Update QuickBooks Desktop.
9. Lastly, click Overview and tap the Update Now option.

Recommended to read: How do I fix error PS038 in QuickBooks Desktop?

Solution 2: Installing a digital signature certificate

1. Firstly, you have to move to C:\Program Files\Intuit\QuickBooks.
2. Now, right-click on QBW32.exe and choose Properties.
3. Choose Digital Signature and confirm that Intuit is chosen in the signature list.
4. Here, click Details.
5. Pick the View Certificate option in the Digital Signature Details window.
6. Choose the Install Certificate option in the Certificate window.
7. Before the Finish is displayed, choose Next. Click Finish.
8. Restart your computer and launch QuickBooks to download the update again.

That’s It

QuickBooks payroll error 15102 is nothing but a payroll update that occurs due to internet connection issues. Furthermore, you have given more causes that can be considered the root cause of this error. Review the entire guide carefully to fix the error, and if you still can’t resolve it on your own, dial 1–855–542–9309 to connect with an expert.

You may also read: Common Causes and Solutions to Fix QuickBooks Payroll Error 15242