From beginning to end, my interaction with United Airlines ATH Terminal was easy and effective. The main terminal of Athens International Airport had a smooth check-in process, with helpful staff who moved me along swiftly. Passport control and security were quick, and the terminal's signage made it simple to find your way around. There were plenty of cozy seats and decent dining options in the terminal, despite United's lack of a dedicated lounge. The flight crew was kind and the boarding process was prompt and well-organized. All in all, the trip out of Athens was enjoyable and stress-free.
Traveling from Athens to the United States was easy
According to my experience at the United Airlines ATH Terminal, International travel can frequently feel stressful, particularly when leaving a foreign place. On the other hand, my most recent flight with United Airlines from the Athens International Airport's ATH Terminal was remarkably efficient and seamless. Even while United's operations in Athens aren't as extensive as those in its U.S. hubs, I was impressed with the ground service, airport amenities, and general customer experience. From check-in to departure, I'll take you through my experience flying with United Airlines at the Athens International Airport in this blog, covering every aspect of what made the trip simple and pleasurable.
Overview of the Terminal and How to Get to the Airport
Eleftherios Venizelos, the official name of Athens International Airport (ATH), is around 35 kilometers from the city center. It took me roughly forty minutes in mild traffic to get there via cab. The Main Terminal Building serves as the terminal for all international flights, including those run by United Airlines. Everything is consolidated and accessible because United does not operate a separate or satellite terminal in Athens. The actual airport is tidy, up to date, and efficiently run. International guests will find it easy to navigate because signs are displayed in both Greek and English.
Baggage Drop and Check-In at the United Airlines Counter
Typically found in counters 79–87 of the Main Terminal's Departure Hall, United's check-in desks might change slightly based on the time of day and season. As advised for foreign flights, I arrived roughly three hours prior to departure, and the recognizable blue-and-white United Airlines logo welcomed me. The check-in procedure went smoothly and expertly. Wait times were shortened by United's separate lines for Business Class, Economy, and Star Alliance Gold members. Even though I was in Economy, the staff's efficiency allowed the line to move swiftly. Since not all of the passengers spoke English, it was a relief that the ground crew was amiable and bilingual. My ESTA, passport, and COVID-related documents—which were necessary at the time—were all carefully examined. I just had one checked luggage, and it was tagged all the way to my destination in the United States. A little reminder on baggage: Depending on your ticket class, United Airlines usually offers one free checked bag for Economy and two for Business Class. There were no problems, and my suitcase weighed less than the 23 kg restriction.
Immigration and Security
Athens International Airport's security was among the easiest I've encountered in Europe. The staff was professional and efficient, and the line moved swiftly. Business Class and Star Alliance Gold members had access to a Fast Track lane reserved for premium travelers. I went through passport control after security, where officials swiftly stamped my passport with little interrogation. It was a pleasantly stress-free journey, taking less than 30 minutes from check-in to airside.
The Terminal Experience: Dining, Lounges, and Shopping
I had time to look around once I arrived at the airside departure area. There are several different duty-free stores, eateries, and cafes in the ATH Terminal. There are lots of affordable options for shopping, whether you're looking for last-minute presents, Greek specialties, or exotic snacks. In terms of eating, I stopped by a Mediterranean bistro that had fresh salads, sandwiches, and Greek pastries for a fast supper. Although Star Alliance Gold members and Business Class travelers have access to the Gold air handling lounge at ATH, United Airlines does not run its own lounge there. This lounge, which was not unique to United, was tidy and welcoming, offering plenty of chairs, snacks, Wi-Fi, and peaceful areas to unwind in before the flight.
Boarding and the Gate Area
Gate A13, which was easily identifiable and well posted, was where my aircraft to Newark (EWR) was supposed to depart. With huge windows providing views of the runway and aircraft, the gate area was roomy. The gate was already being prepared for boarding by United Airlines' local ground handling partners. The personnel at the entrance were polite and knowledgeable, and announcements were made in both Greek and English. Pre-boarding for passengers with impairments or small children was the first step, followed by Business Class and Star Alliance status holders, and then economy boarding by groups. The boarding process started precisely on time. There was no confusion or crowding, and the procedure was effective and well-run.
Getting onto the Aircraft: Welcome to United
The aircraft used for the voyage was a Boeing 787-10 Dreamliner, a contemporary, fuel-efficient aircraft with cozy seats and cutting-edge cabin amenities. Adjustable headrests, seatback entertainment screens with movies, TV series, and games, and good legroom were all features of the seats, even in economy. Everyone was welcomed by the crew, who also promptly assisted travelers with luggage or seating issues. It became evident once on board that United had chosen to staff this international aircraft with seasoned experts who were aware of the requirements of long-haul passengers.
Comfort and Service in Flight
For Economy Class, United Airlines' transatlantic service from Athens was significantly better than average. The cabin crew started serving soft drinks, juices, beer, and wine shortly after takeoff. After that, there was a hot lunch with chicken or pasta options. I went with the chicken, which was surprisingly delicious and included more drinks, a bread roll, a side salad, and dessert. Before landing, a small breakfast and mid-flight snacks were also served. Water and coffee were frequently passed through the cabin by the crew. A wide range of recently released movies, documentaries, and foreign content were available on the in-flight entertainment system. I played some games, watched two movies, and even chatted with a friend who was sitting in a different row using the seat-to-seat messaging tool.
Arrival in Newark: A Smooth Journey Finish
The crew assisted passengers with disembarking when they arrived at Newark Liberty International Airport. I went through immigration rather quickly because I participated in Mobile Passport, even though U.S. Customs and Border Protection at Newark can occasionally be delayed. For an international flight, it was impressive that my checked bag was on the carousel in less than 15 minutes. Overall, I had a seamless, expert, and pleasantly pleasurable experience with United Airlines ATH Terminal, from check-in in Athens to baggage claim in Newark.
Conclusion: The Value of United Airlines at ATH
My hopes were surpassed when I used United Airlines again at Athens International Airport. The terminal included many services for all kinds of travelers, security and passport screening were easy, and check-in was quick and welcoming. The Goldair Lounge offered first-class travelers a cozy pre - flight area, even if it falls short of United's Polaris lounges in the United States. The voyage felt well-managed and customer-focused thanks to the efforts of the ground crew, gate staff, and in-flight team. You can be confident that your experience at the United Airlines ATH Terminal will be both comfortable and efficient if you're booking a flight from Athens to the United States. I'd be happy to take this path once more on my next journey.